Refund policy
Returns and exchanges
Because every item is printed to order specifically for you, we are unable to accept returns or exchanges for reasons of personal preference. That includes the wrong size selected, color preference, or a change of mind. Please check sizing with the size chart on each product page before you order.
Damaged, defective or misprinted items
If your item arrives damaged, defective, or with a printing error, we will gladly send a replacement or issue a refund at no cost to you.
How to request a fix
Contact us within 30 days of delivery through our Contact page and include:
- Your order number
- A photo of the issue
- A brief description of the problem
Refund timing
Approved refunds are issued to your original payment method within 5 to 10 business days.